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Post by quadfather on May 29, 2024 13:04:45 GMT
I'm like that too in other jobs, but this one is more customer facing than others I've had. In fact, it's the most important thing, which makes it suck more unfortunately but it's currently paying the bills so its back to staring out of the window for a bit longer
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wunty
Full Member
Pastry Forward
Posts: 6,673
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Post by wunty on May 29, 2024 13:35:42 GMT
Mine is a customer facing industry. I can't avoid them. I hate them, yet I need them. What a situation. They're all wankers, yet without them I have no job. Yet they're wankers.
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Post by GigaChad Sigma. on May 29, 2024 13:38:06 GMT
When I used to work in a customer facing role so many moons ago I truly believed that the people who would shout at you, try to belittle you and in some situations try to get you fired only did these things because they literally had no power in their own lives and this was the only opportunity to wield and wield it like a cunt they did. Also applicable to middle managers who act like they're the boss of the company. This. Raging at the Tesco shelf stocker because there's no onions makes people think they're standing up for themselves but deep down they know the recipient of the abuse is unable to defend themselves without risking a P45 in the mail. People confuse assertiveness with aggression. |
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Bongo Heracles
Junior Member
Technically illegal to ride on public land
Posts: 4,643
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Post by Bongo Heracles on May 29, 2024 14:25:58 GMT
My mother-in-law is mortifyingly embarrassing for this, especially since she used to work in a shop herself. This 19 year old on minimum wage has no control over whether M&S have your size shoe in. Chill the fuck out.
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Post by rhaegyr on May 29, 2024 14:42:58 GMT
Ditto.
My soon to be mother-in-law will rake any poor member of staff over the coals if something is wrong, out of stock etc. Get a fucking life.
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Post by Jambowayoh on May 29, 2024 15:08:10 GMT
My mother-in-law is mortifyingly embarrassing for this, especially since she used to work in a shop herself. This 19 year old on minimum wage has no control over whether M&S have your size shoe in. Chill the fuck out. Fuck, I used to work in M&S as a teen in the big store in Brum town centre and there were so many people who thought 19 year old Jambo was in charge of the budget to get air conditioning installed. I did like it when I was put in customer returns and was able to have some pushback on the abuse I got from 7/10 people. |
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Post by quadfather on May 29, 2024 15:12:31 GMT
Mine is a customer facing industry. I can't avoid them. I hate them, yet I need them. What a situation. They're all wankers, yet without them I have no job. Yet they're wankers. Exactly! Bastards. |
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cubby
Full Member
doesn't get subtext
Posts: 6,385
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Post by cubby on May 29, 2024 15:17:16 GMT
BuT tHe CuStOmEr Is AlWaYs RiGhT ! !
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Post by Bill in the rain on May 29, 2024 15:27:41 GMT
The customer is god! Dogeza, damn you!
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Blue_Mike
Full Member
Meet Hanako At Embers
Posts: 5,386
Member is Online
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Post by Blue_Mike on May 29, 2024 15:32:36 GMT
Our sale started last week. The weekend was pretty bad, but Bank Holiday Monday was the worst day so far. I think Sale signage should probably be a nice calming blue rather than the bull-rage inducing red it generally is, because the general public are absolute fucking animals when they see a red sticker on something. Some highlights from the last few days: • A woman tell me that having a health and hygiene policy in place that restricts whether you can return certain items is;
• A manager and deputy being the subject of a written complaint to head office, because they pointed out to a bloke that something sold in 2022 was slightly outside of the 28 day returns window, demanding that he still get a refund, delivered to him in cash at his home, along with an apology and some extra cash to cover him for his wasted petrol costs in coming to the store for nothing.
• A woman quite comically attempt to conceal one large item within another, in full view of two staff members and a camera, stuffing it so awkwardly inside the packaging that it was hanging out of one edge, then when confronted about it at the till, have the sheer stones enough to ask "Is that not supposed to be in there, then?" • Some guy who looked like an angrier version of Gwyn telling us that closing early on a Bank Holiday if we hadn't advertised the earlier time anywhere was illegal. It was on at least two signs, either side of the entrace/exit doors, at eye level, and was also listed on the website. At the time he angrily stormed out after being shown this, there were still over three hours to go before close.
• A bloke call me over to berate me in the car park, while I was on my break, for not using my mindreading and foresight powers to point out to him earlier that afternoon that we sell something completely different than what he actually asked me about. Walking through the car park with my jacket on and carrying a bag from the place next door, clearly not on the job at that moment, when this cunt snaps his baccy-stained fingers at me: Oh good, I'm so glad you were on the fucking case, Captain Gum-Recession, now I'll be able to sleep easily at night. • Someone getting irate at the tills about us not selling pet food because she "wanted to do all her shopping in one go and go home". Not only have we never, ever, sold anything pet related, there is a Pets At Home a few doors down from us and a Tesco over the other side of the road.
• This:
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Ulythium
Full Member
Lily-livered
Posts: 7,119
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Post by Ulythium on May 29, 2024 15:37:39 GMT
Blue_Mike That was a great post, but I'm still somewhat disappointed that the Bank Holiday opening hours guy didn't resemble this Gwyn.
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Deleted
Deleted Member
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Post by Deleted on May 29, 2024 15:41:32 GMT
Post of the week there Mike.
Captain Gum Recession actually got an audible guffaw from me.
Are you secretly that guy from the video reels with the mustache that was in Cocaine Bear?
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Blue_Mike
Full Member
Meet Hanako At Embers
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Member is Online
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Post by Blue_Mike on May 29, 2024 15:50:24 GMT
Blue_Mike That was a great post, but I'm still somewhat disappointed that the Bank Holiday opening hours guy didn't resemble this Gwyn. I have learned to expect cuntery from anyone wearing one of those sorts of blazers. They are as much of a red flag to me at this point as a shirt with "I Heart GB News" on it would be.
Post of the week there Mike. Captain Gum Recession actually got an audible guffaw from me. Are you secretly that guy from the video reels with the mustache that was in Cocaine Bear?
I have yet to see Cocaine Bear, as I haven't heard good things about it.
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Deleted
Deleted Member
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Post by Deleted on May 29, 2024 15:56:54 GMT
Well it wasn’t great cinema by any means but it was pretty funny with some good VFX.
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Post by retro74 on May 29, 2024 15:59:26 GMT
Scott Seiss aka Angry IKEA Guy, still makes me chuckle when that music kicks in - classic!
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Post by retro74 on May 29, 2024 16:04:48 GMT
Anyway some good news from me, I’m starting a new job on Monday Working in Liverpool city centre as a Senior Project Manager Will be strange going back to the 9-5 after 5 months off but I’m sure I’ll get used to it after a few weeks. No more afternoon naps, that’s for sure  |
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Post by Trowel 🏴 on May 29, 2024 16:52:39 GMT
Mine is a customer facing industry. I can't avoid them. I hate them, yet I need them. What a situation. They're all wankers, yet without them I have no job. Yet they're wankers.  |
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apollo
Junior Member
Posts: 1,730
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Post by apollo on May 29, 2024 16:52:48 GMT
its great how our customers make up things and rage when things don't work when they scan code to reset the password but we don't actually have scan codes to reset their passwords. You mention how simple is to reset their password and they don't even mention it or reply. Just one example
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Post by technoish on May 29, 2024 16:57:22 GMT
Dunno, when I was 18 years old working in a supermarket, stocking the meat shelves, I was responsible for confirming the order. One day I forgot / something went wrong with the ancient tech, and no delivery arrived the next morning!
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Post by jeepers on May 29, 2024 17:58:11 GMT
Did you scan the code?
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Post by quadfather on May 29, 2024 18:24:04 GMT
Scott Seiss aka Angry IKEA Guy, still makes me chuckle when that music kicks in - classic! I was just about to post this! "Where does it end Diane?" |
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Post by retro74 on May 29, 2024 18:39:21 GMT
Scott Seiss aka Angry IKEA Guy, still makes me chuckle when that music kicks in - classic! I was just about to post this! "Where does it end Diane?" I like “can you just look in the back?” ”The Back isn’t like some magical place, what do expect to find there Santa’s grotto?” If you’ve ever worked in retail he really does say the things you always wanted to say but you just bit your lip instead |
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Post by quadfather on May 29, 2024 18:51:10 GMT
I was just about to post this! "Where does it end Diane?" I like “can you just look in the back?” ”The Back isn’t like some magical place, what do expect to find there Santa’s grotto?” If you’ve ever worked in retail he really does say the things you always wanted to say but you just bit your lip instead Totally! And the best one is where they mention the manager. "You think the manager knows anything? Haven't you ever worked anywhere before?" |
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Lizard
Junior Member
I love ploughmans
Posts: 4,490
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Post by Lizard on May 29, 2024 20:21:15 GMT
Meant to be finding out about restructure and jobs cuts this week, but been pushed out to give the cuntsultants, Deloitte, more time. Fuck off.
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Post by Jambowayoh on May 29, 2024 20:51:31 GMT
Meant to be finding out about restructure and jobs cuts this week, but been pushed out to give the cuntsultants, Deloitte, more time. Fuck off. Best of luck mate. |
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Lizard
Junior Member
I love ploughmans
Posts: 4,490
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Post by Lizard on May 29, 2024 21:25:31 GMT
Meant to be finding out about restructure and jobs cuts this week, but been pushed out to give the cuntsultants, Deloitte, more time. Fuck off. Best of luck mate. Thanks man, should be okay, especially as one of my immediate colleagues seems desperate for redundancy, and two others are permanently remote. What worries me is that our roles are quite unusual, and upper management and their bullshit patsy cunts Deloitte might go 'no idea what the fuck these people do, get rid'. Oh well, not a lot I can do at the moment other than wait... |
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Post by salaman on May 30, 2024 5:23:35 GMT
Anyway some good news from me, I’m starting a new job on Monday Working in Liverpool city centre as a Senior Project Manager Will be strange going back to the 9-5 after 5 months off but I’m sure I’ll get used to it after a few weeks. No more afternoon naps, that’s for sure :( Yay, good news fellow new-start-on-Monday forumite! After 8 months at home I'm sure it will be both a shock to the system and energising to be back in gainful employment. Fingers crossed for a different gig for you qiaddie! |
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Post by mikew1985 on May 30, 2024 9:14:31 GMT
I like “can you just look in the back?” ”The Back isn’t like some magical place, what do expect to find there Santa’s grotto?” If you’ve ever worked in retail he really does say the things you always wanted to say but you just bit your lip instead Totally! And the best one is where they mention the manager. "You think the manager knows anything? Haven't you ever worked anywhere before?" On the flip side I was in a Next (Yes I am a basic middle aged man) last week buying some stuff for summer and hols. I had been in the previous week and tried on quite a fetching "shacket" but hadn't bought it. It was no longer out and I assumed most likely sold out but said it to the very nice lady and after having a look out on the floor she went in the back and found it in multiple sizes. In so doing she has helped to maintain the myth and legend of "the back" for a few years more. |
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Post by quadfather on May 30, 2024 10:19:39 GMT
Anyway some good news from me, I’m starting a new job on Monday Working in Liverpool city centre as a Senior Project Manager Will be strange going back to the 9-5 after 5 months off but I’m sure I’ll get used to it after a few weeks. No more afternoon naps, that’s for sure Yay, good news fellow new-start-on-Monday forumite! After 8 months at home I'm sure it will be both a shock to the system and energising to be back in gainful employment. Fingers crossed for a different gig for you qiaddie! Thanks man! And jolly good luck with day 1 to you! |
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apollo
Junior Member
Posts: 1,730
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Post by apollo on May 30, 2024 12:27:29 GMT
Found out why I am doing the high level competitor analysis, some marketing manager or executive was suppose to do it but it seems he spent the time pissing about "WFH" but on holiday locations and got chatGPT or MS copilot to do it but then didn't even check the output!
great work there
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