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Post by britesparc on Feb 4, 2022 16:55:55 GMT
Hey, so I've got a little techy problem and thought I'd seek advice here before doing anything drastic like trying to spend money or go to Widnows Restore. I use a Surface Book 2 most of the time, and I have a portable Blu-ray drive (specifically a Samsung SE-506). I've used this drive with the machine for years, mostly to rip discs so I can put them on a tablet or stream them from a home network. It's worked fine for DVDs and Blu-rays all this time. I'd not used the drive in a while, but last month I've got it back out again and whilst it's fine reading DVDs, whenever it tries to access a Blu-ray it just spins and spins and eventually times out, as if it can't read the disc. In between it working fine and it not working I've upgraded to Windows 11, so I'm not sure if that's to blame. Possible things that might explain it: - The drive needs more power than one USB port provides, so I need to invest in a two-port USB splitter: I didn't have to before, it worked fine with this machine.
- Drive needs a firmware upgrade: the only one I can find online is older than the drive itself, and like I said it was working okay about 6-9 months ago.
- I don't have the right Blu-ray codec: no idea really. When I use VLC to try to read the disc it literally says it can't FIND the disc, not that it doesn't have the right codec to play it. Same when I use MakeMKV to rip it - it just says there's no disc in the drive.
- The Blu-rays are faulty: very unlikely as they work on my Xbox.
- The drive is broken: I mean, maybe! But it still reads DVDs.
Anyway, sorry for the very long backstory, but if anyone has any suggestions beyond "buy a new drive" I'd be all ears! Thanks very much!
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Post by dfunked on Feb 4, 2022 17:24:20 GMT
It'll use a different laser for Blu-ray and DVD, so definitely not impossible for it to be knackered.
You shouldn't need a codec if you're just using something like makemkv... I'd say test it on another machine if you can and that should let you know if it's fucked.
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Post by Blackmarsh63 on Feb 4, 2022 17:24:47 GMT
Windows 11 doesn't support DVD/Blu Rays it seems. Not sure if VLC installs the codecs. I think it relied on the Win 10 ones previously.
edit. As has been said ,unsure you need codec but MKV dumps everything into an MKV container. I've not ripped anything since I went up to win 11. Probably unrelated but a lot my cd's wont pay either in Win 11. They were fine before. Wishing I hadn't bothered to be honest.
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Post by jellyhead on Feb 4, 2022 17:32:56 GMT
Bluray playback is a mess on Windows 10+. The VLC keys haven't been updated in a while. So you may need to use a paid for player like Cyberlink, i use the Leawo BluRay Player. The other option is to download MakeMKV, get the beta key from their website which is updated every month and free then open the disk with MakeMKV which lets VLC/MPC play the disk. It works fine for me with my Arcon external drive.
edit: Of course you may have a duff drive too or misaligned lazor.
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Post by britesparc on Feb 4, 2022 17:40:08 GMT
Thanks for the advice everyone. I'll see if I can try it on my wife's machine.
As everything seems fine until I stick in a BD, I am leaning towards it being bust.
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Post by gamingdave on Feb 4, 2022 18:39:43 GMT
Are they 4K BR discs? Read something about them deprecating the component within Windows 11 (on PCS running on Intel chips) which handles DRM for 4k discs the other day, which could be a factor though not sure if it has come in yet.
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Post by BeetrootBertie on Feb 4, 2022 21:01:56 GMT
I don't know if it's related (it seems like a different issue) but in order to get VLC to play Blu-Rays on my Windows 10 PC I had to install an AACS dll and a key so that it could unencrypt the discs. Got them here: vlc-bluray.whoknowsmy.name/
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